HELP DURING COVID 19
Useful Phone Numbers and Websites: Help during Coronavirus |
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0800 028 2816 Coronavirus Covid-19 Helpline |
A FREE helpline. Advice on Coronavirus if you do not have symptoms, but want general advice about the illness. 8 am – 10 pm. Every day. Information for those online available at www.nhsinform.scot/coronavirus
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0808 800 9060 Coronavirus Advice Line |
A FREE helpline. Practical advice on consumer, employment, housing and personal finance issues. Monday – Friday 9 am – 5 pm. Those online can go to www.coronavirusadvice.scot |
0300 303 1362 Highland Council Covid-19 Helpline
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A FREE helpline for advice on benefits, personal support, education and social care as well as other council services. Also for businesses re help with financial support. Helpline staff will signpost callers to other organisations providing help and assistance, and will gather offers from individuals or community groups wishing to volunteer. 8am to 6pm. Monday to Friday. |
01349 886669 Highland Council number for those who are “shielding” and require assistance.
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Anyone receiving a letter or text from NHS asking them to “shield” can contact the Council for support during self-isolation. People in this position may need different types of support, and that might change during the 12 weeks. Some people may need no assistance at all because they have family or friends who can help. Anyone else requiring support during self-isolation can call the Council’s new helpline at 0300 303 1362 and select the ‘need help with welfare’ option. Support for those with shielding letters will be prioritised - but the Council will also help other vulnerable people. Those online can visit www.highland.gov.uk/shielding to provide contact details and type of support required. |
0800 12 44 222 Age Scotland National Helpline |
Helpline providing information, friendship and advice for older people. 9 am – 5 pm. Monday – Friday. Or e-mail on helpline@agescotland.org.uk Also lots of information on website: www.ageuk.org.uk/scotland |
0808 808 3000 Alzheimer Scotland Dementia Helpline |
If you have any questions about dementia, or about the support available in your area, call Alzheimer Scotland's 24-Hour Freephone Helpline. Also lots of information on website www.alzscot.org |
Local community support groups: for information on help available in your area. (You may already have had a flyer through your door about your local group.) |
Highland Third Sector Interface records local support groups in a Community Action Register. Contact Anne [07933 653313] or Jo [07933 653585] for what’s listed for your area. Those online can view it at www.covidhelp4highland.org
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Other Useful Numbers |
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Adult Social Care Single Points of Contact: For those newly requiring support from Adult Social Care, or needing information on the services available: Caithness 01955 606915 Sutherland 01408 664018 East Ross 01349 853131 Mid Ross 01349 860460 Lochaber 01397 709873 Inverness West 01463 888333 Inverness East 01463 888333 Nairn 01667 422702 Badenoch & Strathspey - 01479 812618 Skye, Lochalsh & Wester Ross 01471 820174
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Adult Support and Protection Line 0800 902 0042 or 0845 769 7284 out of hours |
Members of the public can use this number to report an adult protection concern. If someone is in imminent danger, please call 999 instead |
Connecting Carers Support Line 01463 723560 |
Unpaid carers can call Monday – Friday, 10 am – 4 pm for information or support. |
01349 808022 |
This Helpline is for Third Sector Groups and Organisations only : individuals should contact the Highland Council Helpline
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To report Scams or Bogus Callers Phone Police Scotland on 101 – or in an emergency 999
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You can also contact Advice Direct Scotland re scams on 0808 164 600 |
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